PRIVACY POLICY

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

We respect your privacy. We want to ensure that you get the information, content, and experiences that matter most to you. We are committed to protecting the privacy of our Users. If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Teachopia unless otherwise defined in this Privacy Policy.

  • Permissions Required - By downloading and using the TEACHOPIA android application or using the TEACHOPIA website , you may be required to consent to provide permissions for the application or website to use the following:
    • Microphone - This is used by the TEACHOPIA android application only for the purposes of recording your voice when the application explicitly requests you to record your voice while consuming Content. Such recording is stored only locally on your device. Additionally, on the TEACHOPIA website, a Registered User can choose to include a voice recording while creating Content and this is stored as part of the relevant Content.
    • Access to File Manager - This is used by the TEACHOPIA android application to transfer Content to an external storage space. Additionally, on the TEACHOPIA desktop app, this is used to transfer Content to and from an external storage device like a pendrive or SD card.
    • Read Access of SMS: This is used to auto read and validate mobile numbers for registration and to Reset passwords.

2.

Information Collected -

  • When you use TEACHOPIA you may provide and/or TEACHOPIA may access, capture or store certain personal information or general information or data with respect to your activities or usage of TEACHOPIA, in accordance with the Terms of Use and this Privacy Policy.
    • Registered User’s Information -
      • Email address , mobile number, password, language,school details, address,state, district (self-declared).
      • TEACHOPIA does not require or encourage children under 18 years of age to provide their personal information.
      • The app does use third party services that may collect information used to identify you.Link to privacy policy of third party service providers used by the app Google Play Services Google Analytics for Firebase Firebase Crashlytics

3.

Location Policy of TEACHOPIA-

  • IP address is collected once, when you install the TEACHOPIA android application for the limited purpose of ascertaining the State, City and District of origin.
  • The State, City and District determined through this process are then saved against as part of your TEACHOPIA Device Profile. Registered Users are free to edit the State and District details at any time through their TEACHOPIA Device Profile.
  • TEACHOPIA Device Profile - In order to create a customised experience for you, as detailed in the section “Use of your Information”, an anonymised TEACHOPIA Device Profile is generated when a User or Registered User uses TEACHOPIA from any device. The TEACHOPIA Device Profile comprises the information collected about you depending on your mode of access of TEACHOPIA as mentioned above.

4.

Cookies Policy - Cookies or other similar data collection software may also be used to receive and store certain types of information when you use TEACHOPIA in accordance with the Terms of Use and this Privacy Policy and you hereby consent to the same.

5.

Data Policy of TEACHOPIA -

  • Data collected by TEACHOPIA -
    • Personal information or general information of Registered Users (depending on the mode of registration)
    • Telemetry data in relation to your usage and interactions on TEACHOPIA.

2.

Data Security -

  • When you use TEACHOPIA using a device, the device ID of your device is encrypted and an anonymised TEACHOPIA Device ID is created on TEACHOPIA.
  • Your phone number and email ID are encrypted and stored securely.
  • Additionally, a variety of methods such as network and infrastructure security, encryption and manual security procedures are used to secure your information and data against loss or damage and to help protect the accuracy and security of your personal information / general information / usage data and to prevent unauthorized access or improper use. If you think that TEACHOPIA or any your personal information / general information / usage data is not secure or that there has been unauthorized access to the website or your personal data, please contact support@TEACHOPIA-ncte.freshdesk.com immediately.
  • Although TEACHOPIA strives to protect your personal information and data, it cannot guarantee the security of your data while it is being transmitted to its site; any transmission is at your own risk. Once your information has been received, reasonable procedures and security features are in place to reasonably endeavor to prevent unauthorized access in accordance with Indian law.

3.

Storage of your information or data - Your information or data will primarily be stored in electronic form however certain data may also be stored in physical form. The administrators and technology support providers of TEACHOPIA may enter into agreements with third parties to store and process your information or data. These third parties will follow security standards to safeguard your information or data and administrators and technology support providers of TEACHOPIA will, on a reasonable basis, require such third parties to adopt reasonable security standards to safeguard your information or data.

4.

Correct and updated information - You represent to us that the information or data you provide on TEACHOPIA from time to time is and shall be correct, current and updated and you have all the rights, permissions and consents to provide such information or data. Your providing the information or data and the consequent storage, collection, usage, transfer, access or processing of the same in accordance with the Terms of Use and this Privacy Policy shall not be in violation of any third party agreement, laws, charter documents, judgments, orders and decrees.

5.

standards to safeguard your information or data and administrators and technology support providers of TEACHOPIA will, on a reasonable basis, require such third parties to adopt reasonable security standards to safeguard your information or data.4. Correct and updated information - You represent to us that the information or data you provide on TEACHOPIA from time to time is and shall be correct, current and updated and you have all the rights, permissions and consents to provide such information or data. Your providing the information or data and the consequent storage, collection, usage, transfer, access or processing of the same in accordance with the Terms of Use and this Privacy Policy shall not be in violation of any third party agreement, laws, charter documents, judgments, orders and decrees.5. Information for which we are not responsible - TEACHOPIA may have Content, webpages, cookies, files, software, data or other information or communication links that are originated, created or posted by third parties that may have the capability to collect, store or use your data or information. The administrators and technology support providers of TEACHOPIA are not responsible for such data or information collected, stored or used by third parties even if such third parties use TEACHOPIA to collect, store or use such data or information. If you access TEACHOPIA through a third party QR code scanner or through a web browser, the administrators and technology support providers of TEACHOPIA are not responsible for the data or information collected by such third parties.

6.

Use of your information / data -

  • One of the key purposes to collect your personal and general information or data is to provide you with a safe, efficient, smooth and customized experience, including, suggesting relevant Content based on your activity on TEACHOPIA, tracking your progress, validating your contact details and issuing certificates for courses and other learning experiences on TEACHOPIA.
  • Your information to facilitate and provide various services on TEACHOPIA.
  • Your information or data may also be needed to resolve disputes; troubleshoot problems; help promote safe and efficient usage of TEACHOPIA; measure interest in the services provided on TEACHOPIA; inform you as required; detect and protect you and us against error, fraud and other criminal activity; enforce the Terms of Use or other agreements between us; and as otherwise described to you at the time of collection.
  • At times Multiple Users may be looked at to identify problems or resolve disputes, and in particular may examine your information or data to identify users using multiple User IDs or aliases.
  • Your information or data may be compared or reviewed for errors, omissions and for accuracy.
  • You agree that your information or data may be used, to analyze the usage of TEACHOPIA, improve TEACHOPIA's content and offerings, and customize TEACHOPIA's content, layout, and services. These uses improve TEACHOPIA and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using the site.
  • You agree that your personal information may be used to contact you and deliver information to you with respect to administrative notices, and communications relevant to your use of TEACHOPIA. By accepting the Terms of Use including the Privacy Policy, you expressly agree to receive this information.
  • The administrators and technology support providers of TEACHOPIA may use third parties as service providers to facilitate or outsource one or more aspects of service operations that are provided on TEACHOPIA (e.g., search technology, discussion boards, technical service providers, affiliate) and therefore some of your information or data may be provided directly to these service providers. These service providers are subject to confidentiality and other legal restrictions that prohibit their use of the information provided to them for any purpose other than to facilitate specific website related operations.
  • You understand, agree and acknowledge that the collection, storage and processing of your information or data on TEACHOPIA is for a lawful purpose connected with a function or activity of TEACHOPIA. You further understand, agree and acknowledge that your information or data which is classified as personal information as per applicable laws is considered necessary for us to provide various services on and in relation to TEACHOPIA to you and for your usage of TEACHOPIA.

7.

Deleting your information - If you wish to have the information or data that you have provided deleted, you can always do so by sending an email request to support@teachopia.org. You may note that deletion of certain information or data may lead to cancellation of your registration with TEACHOPIA and your access to certain features of TEACHOPIA. You also agree and acknowledge that certain data or information cannot be deleted or may be prohibited to be deleted as required under any applicable law, law enforcement requests or under any judicial proceedings.

8.

Contact Us: If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at support@caringwithcolour.org.